Face and Body by Runchana Policy:
FaB by Runchana: Cancellation
We require at least 24 hours notices to cancel appointment. "NO SHOW" appointment will be charged full price of the services that were reserved, or one session will be deducted from the series/package. Same day cancellation will be charged $100.
***THERE IS NO EXCEPTION***
FaB by Runchana: Returns/ Exchanges
It is our pleasure to help you to find the right product that suits your needs. If for any reason you are unhappy with your purchase, we offer the exchange within 14 days of purchasing (for any unopened products) and will help you find something more suitable.
We will not issue a refund, or allow returns or exchanges of any series/ packages once payments and decision have been made.
FaB by Runchana: Punctuality
We ask all clients to arrive on time for their scheduled appointment and all new clients 5-10 minutes before the schedule appointment to complete a client intake form. Arriving late means your service time will be shortened. We want you to get the most out of your treatment.